Postage / Delivery

DEAR VALUED CUSTOMERS
SORRY BUT WE ARE ON HOLIDAYS TILL JANUARY 27 2017
YOU MAY STILL PLACE AN ORDER AND WE WILL PROCESS IT IMMEDIATLY ON OUR RETURN.
WE WISH ALL OUR CUSTOMERS A VERY HAPPY AND SAFE CHRISTMAS

TERRA uses Australia Post for deliveries (up to 20kg) to customers. Items over 20kg will be sent via a courier service.

If a product is currently Out Of Stock, TERRA will immediately order such items from it’s supplier. TERRA sources it’s stock from quality suppliers and usually can recieve stock the next day if ordered before midday (AEST) on weekdays

When you go to our Secure Shopping Cart you have Australia Posts options for postage. Our software which is supplied by Spiffy Stores is set up for Australia Post’s postage so you can be sure that you have the best possible delivery to can have. Although every effort has been made to ensure correct postage costs, minor variations in postage costs may occur due to packaging, software calculations and weighing equiptment. If such variations occur TERRA shall credit the customer with the difference for future orders

You are given 3 options when you are taken to the Checkout they are as follows
*Regular Parcel Post
*Registered Parcel Post
*Express Post

LARGE AND OVERSIZED ITEMS
Some large and oversized items have an additional freight charge. If an item has a delivery icon it is subject to an extra delivery charge. Oversized items cannot be delivered to a PO Box or private bag address.

Please visit Australia Post for up to date postage charges and delivery times.

To find out the postage of a specific Item in the store simply visit the above link and insert 2486 as the origin postcode followed by your postcode. To estimate postage use the following weights:-

Lupi Lu Dual Toilet Seat -—-2.85kg
Flexi Bath Folding bath -——1.70kg